Customers of Verizon May Receive a Settlement Payment of Up to $100. How to Get Your Money Back


    If you bought a typical postpaid cellphone plan from Verizon over the last seven years and are a current or former subscriber, you may be entitled to money in 2024 as part of a planned $100 million settlement of a class-action lawsuit. In response to accusations that its service plans were deceptive since an administrative fee was not included in the quoted costs, Verizon is paying the expenses.

    The plaintiffs in the lawsuit claimed (PDF) that Verizon developed, imposed, and raised an unreasonable and misleading administrative fee for postpaid data or cellphone services.

    Verizon “clearly identifies and describes its wireless consumer Admin Charge multiple times during the sales transaction, as well as in its marketing, contracts and billing,” a company representative told CNET in a statement. This fee aids in our business’s recovery of some network-related and regulatory compliance expenses.”

    This is all the information you need to know about the proposed settlement, including who can get up to $100 in payments and how to file a claim. Here’s how to find out if you can claim any money or property in your state.

    Who is qualified to receive funds from the class action settlement with Verizon?

    If you are a current or past Verizon customer in the United States who paid an administrative charge or an administrative and telecom recovery charge between January 1, 2016, and November 8, 2023 for postpaid wireless or data services, you might qualify.

    With a postpaid cellular plan, users pay for the service at the conclusion of their billing cycle, after using it. Customers who bought prepaid plans from Verizon are not included in the settlement.

    Verizon stated that as of September 30, 2023, it serves roughly 93 million retail postpaid customers in an October fact sheet.

    The official Verizon administrative charge settlement website states that you can submit a claim if you were notified about the settlement by mail or email.

    How much money may I get as a settlement?

    Verizon will contribute $100 million to a settlement fund in the event that the settlement is authorized and carried out. Customers who submit legitimate claims by the deadline may be eligible to earn a settlement payment of up to $100 per claim, contingent on the length of their Verizon subscription and the number of valid claims they submit.

    How can I make a financial claim from the Verizon settlement?

    Class members who meet the eligibility requirements may fill up and submit an online claim form on the settlement’s administration website.

    Settlement Administrator, c/o Verizon Administrative Charge Settlement, 1650 Arch St., Suite 2210, Philadelphia, PA 19103
    The claim period ends on April 15, 2024, at 11:59:59 p.m. PT.

    When will my settlement funds be sent to me?

    Payments will be made by cheque or electronic transfer following approval and finalization of the settlement, according to the settlement